No Customer Support!
I'm a little upset at Stone Evans.
While he seemed like someone I could relate to in the beginning, I feel as though he doesn't really care about his customers all that much at all.
In the past couple of weeks since I signed up with his program, I have emailed him at least a few times. These messages contain questions about my account, questions about the affiliate programs, questions about my hosting service and general questions about the design of the site he built. I even sent him follow-up messages and asked him to respond.
HE NEVER REPLIED - NOT ONCE!
Why would someone be like that? Don't they know the importance of good customer service and communication? The only emails I receive from him are his autoresponder messages. I have so many questions and have received no help from him.
Good customer service is so hard to find these days...
While he seemed like someone I could relate to in the beginning, I feel as though he doesn't really care about his customers all that much at all.
In the past couple of weeks since I signed up with his program, I have emailed him at least a few times. These messages contain questions about my account, questions about the affiliate programs, questions about my hosting service and general questions about the design of the site he built. I even sent him follow-up messages and asked him to respond.
HE NEVER REPLIED - NOT ONCE!
Why would someone be like that? Don't they know the importance of good customer service and communication? The only emails I receive from him are his autoresponder messages. I have so many questions and have received no help from him.
Good customer service is so hard to find these days...
